Bk990 Terms and Conditions — Complete Guidelines for Members

1 General Terms & Conditions

Bk990 is an online gaming and betting platform serving users in Bangladesh. These terms and conditions constitute a legally binding agreement between bk990 and its users. By using any of bk990's services, you are confirming that you have read and fully accepted these terms.

Our terms and conditions may be updated from time to time. We will notify members of any changes via email or platform notification. Continuing to use the platform after an update will be considered acceptance of the revised terms.

• Bk990 is for users aged 18 and above only
• Each person may only open one account
• All applicable laws and regulations of Bangladesh must be complied with
• Use of bk990's services is at your own responsibility

2 Account Registration and Usage Rules

To register on bk990, you must provide accurate and complete information. If an account is created with false or incorrect details, bk990 reserves the right to suspend or close that account at any time.

Each member may only operate one account. Creating multiple accounts is a direct violation of bk990's Terms & Conditions and may result in all accounts being closed and any funds held being forfeited.

• You must provide your full name, a valid email address, and mobile number at the time of registration
• Keeping your account password confidential is the member's responsibility
• Accounts may not be transferred or shared with anyone else
• A national ID card or passport may be required for KYC verification
• Accounts may be temporarily suspended if suspicious activity is detected
• Please contact the support team for any changes to your account

3 Deposit and Withdrawal Rules

Deposits on bk990 are easy via bKash, Nagad, and Rocket. Bank transfers are also supported. All transactions are processed in BDT. Deposits are typically credited to your account instantly.

Members must complete KYC verification before making a withdrawal. Withdrawal requests are typically processed within 15–30 minutes. However, if additional verification is needed, it may take up to 24 hours.

• Minimum deposit amount: BDT 500
• Minimum withdrawal amount: BDT 500
• The withdrawal method must match the deposit method
• Withdrawals to third-party accounts are not permitted
• Bk990 charges no hidden fees on transactions
• Deposited funds cannot be withdrawn directly without wagering (wagering requirements apply)

4 Bonus & Promotion Terms

Bk990 offers a range of bonuses and promotions for both new and existing members. Each bonus comes with its own terms, which are detailed on the offer page. Please read them carefully before claiming any bonus.

The welcome bonus is for new members only and can be claimed once per person, household, device, or IP address. Any attempt to claim the bonus fraudulently will result in immediate account closure.

• Wagering requirements must be met before bonus funds can be withdrawn
• Bonuses must be used within the specified time limit to qualify
• Multiple bonuses may not be used simultaneously unless otherwise stated
• Bk990 reserves the right to modify, suspend, or cancel any bonus at any time
• Cashback bonuses are generally credited every Monday
• The referred person must become an active member for you to receive a referral bonus

5 Betting Rules & Restrictions

Before placing bets on bk990, it is important to read the specific rules for each game. Separate rules apply to Sports Betting, Live Casino, slots, and fish games. All our games are powered by third-party RNG systems that are fully impartial and verifiable.

Minimum bet amounts vary by game and betting market. Maximum bet limits are set by bk990 and may be changed at any time. Once a bet is confirmed, it cannot be cancelled.

• Make sure you have sufficient balance before placing a bet
• If a bet is cancelled due to a technical error, a refund will be issued
• Bets may be voided if match-fixing or fraud is suspected
• Odds in live betting may change at any time
• Placing bets on the same event using multiple accounts is prohibited
• Betting via automated software is strictly prohibited

6 Responsible Gaming Policy

Bk990 is committed to promoting responsible gaming. We believe gaming should be a source of entertainment, not addiction. To support this, we provide tools and features that help members stay in control of their gaming activity.

• Set deposit limits: choose daily, weekly, or monthly limits
• Self-Exclusion: suspend your account for a set period of time
• Reality Check: regular reminders of how long you have been playing
• Account registration is strictly prohibited for anyone under the age of 18
• Seek professional help if you are experiencing gaming problems

7 Privacy and Personal Data Protection

Bk990 takes the privacy of your personal information very seriously. Your name, address, phone number, email, and financial details are kept fully secure. For more information, please visit our Privacy Policy Read.

• Your information will never be sold to third parties
• All data is protected with SSL encryption
• Information will not be shared with authorities unless legally required
• Your consent is obtained regarding the use of cookies

8 Account Closure and Suspension Policy

Bk990 reserves the right to immediately close or suspend any member's account under the circumstances listed below. This decision is final and may be taken without prior notice.

• If any clause of the Terms & Conditions is violated
• If evidence of operating multiple accounts is found
• If fraudulent or deceptive activity is detected
• If you register using false information
• If proof of being underage is found
• If your account has been inactive for an extended period

Members may also request to close their account at any time. Any outstanding balance will be refunded (excluding bonuses) provided no rule violations are found.

9 Dispute Resolution Process

For any dispute or complaint, please contact our customer service team directly in the first instance. Most issues are resolved within 24–48 hours. We take every complaint seriously and investigate each one impartially.

• A reference number will be provided once your complaint is submitted
• You will receive an initial response within 48 hours
• Complex cases may take up to 7 business days
• You have the right to appeal against any decision

10 Terms Updates & Effective Dates

Bk990 reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes, members will be notified at least 7 days in advance. Minor edits such as spelling corrections or language clarifications will take effect immediately.

If you do not agree with the updated terms, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new terms.

• Last Updated: January 2026
• Change history is available upon request
• Notifications of terms changes will be sent via email